Track Your Order

HOW TO TRACK THE PACKAGE OF YOUR ORDER

When your order is dispatched we'll send you an email with your tracking details so you can follow its journey.

If for any reason you don't receive this, please email us at support@crazycoolchain.com and we will update on your order's progress.

Order Number Tracking: www.crazycoolchain.com/apps/aftership

*If the package does not arrive in time, please contact us within 1 month after delivery and our agent will respond to you within 24 hours. Please note that overdue requests may not be accepted.

 

SHIPPING INFORMATION IS NOT UPDATED FOR A LONG TIME

Due to limited transportation availability as a result of nationwide COVID-19 impacts, the package delivery times may be extended.

After check, your package may experience a delay as important safety measures in transit port, including physical distancing which in order to make sure you receive a safe package. Its means it takes longer to process heavy parcel volumes. Hope you could kindly understand.

We hope you can contact with your local post office to ask the detailed status of the parcel（Your tracking number, because they are the one who made the delivery to you.)

US Post office number: (+1 800) 222 1811

CA Post office number: 1-866-607-6301

We sincerely apologize for any inconvenience this may cause.